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Technical Support Engineer

Mansfield, Nottinghamshire
£22.00 to £24.00
Job Type
8 Sep 2022
Competitive Salary 40 hours per week, 8:30-5: days holiday per year Private healthcare Our client in Hucknall is looking for an office-based Technical Support Engineer to provide technical support over the telephone and via email to their customers. One day a week will be spent in the repair centre to make machinery repairs. Technical Support Engineer - The Role Provide efficient technical support to customers via phone and email Assist with scheduling service engineers to off-site jobs Keeping accurate, detailed logs of customer enquiries Listen to customer requests and needs by providing sample reports Carry out training sessions for customers and staff Help out with in-house machine repairs Assist experienced service engineers in the field (dependent on business needs) Technical Support Engineer - The Candidate Graduate in an Engineering discipline Up to date and relevant IT skills Basic knowledge in networking In-depth understanding of the company s software and hardware (training provided) Has the ability to think analytically to diagnose faults and support customers. Professional and motivated individual Proactive and positive approach Understand the importance of business procedures Communicate clearly and effectively Apply with your CV to discuss this role further
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  • Job Reference: 707265691-2
  • Date Posted: 8 September 2022
  • Recruiter: Kirkland Associates
    Kirkland Associates
  • Location: Mansfield, Nottinghamshire
  • Salary: £22.00 to £24.00
  • Sector: Engineering
  • Job Type: Permanent