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Swedish Speaking Sales Support Specialist (CC44557)

Location
Bracknell, Berkshire
Salary
£22,000 to £32,000
Job Type
Permanent
Posted
8 Sep 2022

A large Japanese electrical appliance company is looking for a Swedish Speaking Sales Support Specialist for their office in Bracknell, to support business and customers by managing daily sales and cash management related matters, which will in turn improve the customer satisfaction level and enhance the customers' experience.

Type: Permanent, Full Time

Salary: up to 32k, depending on experience + Annual bonus and good benefits

Location: Bracknell, Berkshire (hybrid working available)

Start: ASAP

Responsibilities:

  • The commercial contact point for distributor accounts and named customers for daily sales or post-sales related topics
  • Partner lead for claim management, sell out data review and management, stock rotation tracking, Pricing analysis, Invoice Analysis and tracking channel MDF / BER activities; Stock Analysis / Planning (distributor level)
  • Provide supply management reporting for named accounts
  • Track progress with assistance of Central Admin team for credits & debits, returns & order tracking
  • Generate WFS requests; SAP and Excel reports for specific enquiries
  • Overtake planning activities to ensure availability of products according to customer's demand. Using the required internal planning tools for such tasks for agreed accounts
  • Troubleshoot issues with the customer as they arrive on an ad hoc basis
  • Control account status including finance topics covering cash management (such as overdue payments; settlement discounts)

Ideal Candidate:

  • Relevant University Degree or equivalent experience and skill set
  • Relevant experience in sales or sales support functions
  • Strong command of the English language
  • Strong command of the Swedish language
  • Customer oriented thinking and acting, and a "customer-comes-first" attitude
  • Understanding and know how in planning, sales, development, or administrative processes
  • Understanding of planning, analyses and administration techniques and how to apply this to their work (desirable)
  • Relevance of technical or financial data analysis and controlling procedures (e.g. margin concepts, p&l, functional management reports, etc.)
  • Knowledge of SAP and Microsoft packages
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Details

  • Job Reference: 707324131-2
  • Date Posted: 8 September 2022
  • Recruiter: Centre People
    Centre People
  • Location: Bracknell, Berkshire
  • Salary: £22,000 to £32,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent