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Spa Retail Supervisor (Spa - Full Time)

Location
Brunswick, Georgia
Posted
20 Sep 2022

Supervise all aspects of the Sea Island Spa Retail Operation including but not limited to; visual merchandising, asset protection and expense control. Ensure everything is done with our employees, guests and members satisfaction as priority. Understands what is essential to maximize daily business by constantly focusing on operations and increasing sales volume in the Sea Island Spa, Salon & Fitness shop. Uphold and ensure compliance with all company and departmental policies and procedures. Perform tasks such as scheduling, spot inventories, receiving and correcting issues with receiving, filling in at other shop locations, and other aspects of supervising if asked by the Spa Management team.Minimum Requirements:

Use of Company Vehicle: Not designated to drive a company vehicle

Minimum three (3) years experience in a similar retail atmosphere

High School Diploma or equivalent credentials

College degree preferred

Excellent communication skills, both written and verbal

Experience in physical inventories and inventory systems

Understanding of business and scheduling and their relationship to profitability

Proficient in Windows XP and Microsoft Office software applications such as: Word, Excel and Outlook

Proficient with peripherals, copier, fax, telephone and calculator

Must have the ability to effectively and diplomatically manage a sizable staff in a hectic environment

Must have ability to courteously present information to people in one-on-one and group situations

Consistently aspires to fulfill our core Company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust)

Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workers

Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively

Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast paced environment

Ability to easily adapt to organizational and environmental changes

Must be flexible to working days, early mornings, evenings, weekends, and holidays

Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code Policy

Tasks/Responsibilities:

Lead by example while maintaining a positive and energetic atmosphere

Interact and provide product education to all staff

Coach, model and guide to the Five Star Standards

Performs strategic activity on the floor, which includes coaching, guiding, restocking and floor moves

Provide daily and weekly feedback to the Manager concerning inventory levels, staffing issues, daily sales and other pertinent information

Be proficient with all aspects of Micros and other Retail procedures such as Transfers, damages, receiving, special orders and Inventory Systems

Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one's ability

If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support)

Maintains cleanliness and organization in all work areas

Uphold appropriate departmental standards of quality/timing

Uphold and ensure compliance with all company and departmental policies and procedures

Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately

Attends all scheduled employee meetings and brings suggestions for improvement

Willing and timely execution of other duties as delegated by leadership

Physical Requirements:

Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periods

If applicable, must have the ability to work for extended time periods in an outdoor environment, including sun, heat, cold, wind, rain, and higher than normal noise levels

Ability to perform repetitive tasks with accuracy

Ability to lift, carry, pull and push up to 30 lbs intermittently throughout a shift

Ability to read, write and communicate effectively in English, both written and verbal

May be exposed to mechanical, electrical, chemical and fume hazards

No visible tattoos, visible body piercing or unnatural hair color or hairstyles per company grooming standards

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Details

  • Job Reference: 717214617-2
  • Date Posted: 20 September 2022
  • Recruiter: Sea Island
  • Location: Brunswick, Georgia
  • Salary: On Application