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Service Administrator

Location
Dursley, Gloucestershire
Salary
£19,000 to £21,000
Job Type
Permanent
Posted
7 Sep 2022

Service Administrator - Trainee / Experienced

Brand new permanent opportunity to join our growing and thriving client based in Dursley. It's an exciting time to join the company and there is excellent room for development!

The role of the Service Administrator is to provide a range of administration support to the Service Department ensuring that all the work is completed accurately, in a timely manner and professionally.

In this role, office experience isn't necessary as full, thorough training will be provided.

Responsibilities of the Service Administrator:

- Liaise with the engineers, to make sure that all the correct inspection sheets are completed

and then sent to the customer.

- Organising estimates to be prepared for the customer.

- Book the work through service centres and then follow up back with the customer

through to job completion.

- To follow up on all service jobs daily making sure the company have delivered the service required

by the customer and all compliance work documents have been completed and filed.

- Once the customer has received the inspection sheets, follow up with the customer to see

if they would like us to carry out any additional work which has been identified.

- The role will also develop into assisting with the preparation of invoicing once the work is

- Prepare and send/receive a range of emails.

Key Attributes of the Service Administrator:

- Excellent customer service skills

- Ability to multitask and work to deadlines

- Strong organisational skills

- Excellent communication skills both verbal and written

- The successful application will have a can do, proactive and enthusiastic attitude.

Hours - Monday - Friday - 8.30am - 5pm

Salary - £19,000 - £21,000pa

If your application for Service Administrator the is being considered, we will be in touch within the next 7 days to discuss the next steps

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Details

  • Job Reference: 706415998-2
  • Date Posted: 7 September 2022
  • Recruiter: Anderson Recruitment Ltd
    Anderson Recruitment Ltd
  • Location: Dursley, Gloucestershire
  • Salary: £19,000 to £21,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent