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Sales Support Mobiles

Location
Shoreham-by-sea, Sussex
Salary
£21,000 to £24,000
Job Type
Permanent
Posted
7 Sep 2022

Job Title: Sales Support - Mobiles

Location: Shoreham-by-Sea, West Sussex

Salary: £21,000 - £24,000 per annum

Full Time

Our client is an excellent, growing company based in new offices in Shoreham-by-Sea. They are looking for a Sales Support administrator to join their Mobiles team.

The successful candidate will represent and promote the client by delivering exceptional end to end service delivery and being a point of contact for customers, ensuring that the customers' orders are provisioned smoothly and efficiently.

Responsibilities

  • Deliver outstanding customer service at all times
  • Provision of mobile orders for all major networks via Wholesale and Distribution carriers
  • Assist and support mobile sales team
  • Direct interaction with client and sales team via email, calls and face to face
  • Managing customer accounts
  • Updating system for handset orders and invoicing
  • Handset purchasing through 3rd party suppliers
  • Answering questions about products and services
  • Monitoring calls and ensuring call waiting is kept to a minimum
  • Communicating with different sectors of the business

Essential Skills

  • Excellent organisational and time management skills
  • Effective at managing multiple competing priorities
  • Maintaining a high workload
  • Excellent telephone manner and skills
  • Deliver outstanding level of customer service via phone, email, and letters
  • Administration experience, using excel and word
  • Ability to use own initiative
  • Punctual
  • Excellent attention to detail
  • Experience with CRM databases
  • Ability to meet deadlines

Desirable

  • Microsoft packages including Excel
  • Going above and beyond to ensure great customer service
  • High level of grammar and punctuation skills

For more information, please contact Chris Gower at Clearline Recruitment.

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Details

  • Job Reference: 706416507-2
  • Date Posted: 7 September 2022
  • Recruiter: Clearline Recruitmentment Ltd
    Clearline Recruitmentment Ltd
  • Location: Shoreham-by-sea, Sussex
  • Salary: £21,000 to £24,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent