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Relationship Account Manager

Newton Aycliffe, County Durham
Remote Working
Remote Working
Job Type
8 Sep 2022

Relationship Account Manager

Reporting to - Business Development Manager

Location - Newton Aycliffe / Flexible

Hrs of work - 37 hours per week

Salary - £30,000

Are you, passionate, ambitious and driven?

Would you, thrive in the responsibility for building relationships, securing business and account managing?

If you answered yes to the above - please see details below for this rewarding opportunity: -

You will be responsible for managing a caseload of employers by providing appropriate employment / apprenticeship and work placement opportunities. Working with employers to understand their training needs and enable them to recruit and upskill their workforce. This includes apprenticeships, short courses and employer led priority training.

The role will involve: -

  • Manage and grow existing accounts
  • Ability to multi sell, offering existing customers new or additional services
  • Proactively build and manage relationships with employers
  • Responsible for securing repeat business
  • Generate new business through calls, emails, social media, direct mail and networking
  • Provide IAG, identify the needs of the customer via TNA, and provide a solution focused approach
  • Research and locate new business
  • Manage CV's, handling outcomes and following up with learners and employers
  • Effectively managing any issues with leaners or employers
  • Support in the reporting of Business Development activity through attendance at weekly meetings, completion of any further documentation required.
  • Provide a high level of customer service
  • Attend networking events and act as an ambassador to promote our business
  • Build a sales pipeline
  • Contribution towards marketing materials to promote our business
  • Ability to ensure paperwork is completed accurately

Skills & Experience: -

  • B2B account management experience
  • Excellent written and verbal skills
  • General Office IT Skills
  • Ability to work individually as well as in a team environment
  • Highly motivated, resilient and target driven
  • Ability to manage own time and prioritise work
  • Desirable - experience within education sector

Benefits: -

- 26 Days Holiday plus bank holidays

- Company pension scheme

Schedule: -

Monday to Thursday 08:30AM - 04:30PM Friday 08:30AM - 04:00PM

Hybrid Working: Option to work from home up to 2 days per week

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  • Job Reference: 707326634-2
  • Date Posted: 8 September 2022
  • Recruiter: Baltic Recruitment Limited
    Baltic Recruitment Limited
  • Location: Newton Aycliffe, County Durham
  • Remote Working: Some remote working possible
  • Salary: £30,000
  • Sector: Sales & Marketing
  • Job Type: Permanent