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Part-time Customer Service Coordinator

Crawley, Sussex
Job Type
8 Sep 2022

We are pleased to be working with a local business who provide around the clock support to patients and Healthcare professionals. This is a fantastic opportunity for someone who is looking for evening part-time work; offering working hours of 5pm-8pm Monday to Friday.

The work carried out by the successful candidate takes a special kind of person who will thrive in a challenging environment and who is fulfilled by the knowledge that their role will make a difference to those whose lives they touch on a daily basis, so if you are looking for a role that is not just rewarding but one that will make a difference to patients and their loved ones, please read on

Offering a competitive salary of £21,000 pro rata this organisation also offers free onsite parking, full training, access to 1000's of discounts and enhanced Maternity and Paternity package.

In this pivotal role you will be responsible for an essential service to patients, relatives and healthcare professionals. Customer Services Co-Ordinators are responsible for the management of referred patients medical equipment, the administrative data received and to ensure that accurate information is gathered at any given time. You will also manage incoming and outgoing calls relating to follow-up questions, wishes and problems of patients, prescribers and colleagues both internally and externally.

No two days will be the same, yet everyday you can be sure to be proud of the support you have provided to all you come in to contact with.

Who will this role suit?

The successful applicants will have gained experience within a commercial environment; coordinating customer requirements within a customer focused environment. Should you have experience of working within the medical/care sectors, as well as the hands-on customer service support, this would be a distinct advantage to your application.

  • Educated to A-Level
  • Excellent written, verbal and numerical communication skills
  • Excellent IT skills with the ability to record data accurately
  • Excellent customer service skills with the ability to show empathy
  • Passionate, entrepreneurial and fearless
  • Ability to manage expectations, offering a confident approach

Hours: Part-time Monday to Friday 5pm - 8pm

Salary: £21,000 pro rata

Location: Gatwick

For your information:

Interested? Please send you CV in as a Word format only

Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship),

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Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies.

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  • Job Reference: 707321614-2
  • Date Posted: 8 September 2022
  • Recruiter: YourRecruit Group
    YourRecruit Group
  • Location: Crawley, Sussex
  • Salary: £21,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent