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Online Customer Administrator

Leeds, Yorkshire
Job Type
8 Sep 2022

SIG Plc. is a leading supplier of specialist building materials to trade customers across Europe with strong positions in its core markets as a specialist distributor of insulation and interiors products and as a merchant of roofing and exteriors products.

We are currently looking to recruit an Online Customer Administrator to work within our Ecommerce team in managing our B2B and B2C websites. This role will be based in our busy Leeds Branch.

What does the role involve?As Ecommerce Customer Administrator, you will be dealing with customers, liaising with stakeholders in the business to ensure a high level of customer service. You will also be processing customer orders on our ERP system, so a high level of accuracy and attention to detail is required and be dealing with internal stakeholders to ensure that orders are delivered correctly and to time.

We are looking for motivated individual who is a self-starter and keen to learn about the world of ecommerce. A good communicator, who works well both in a team and on their own. Product and system training will be given.

The successful candidate will ideally have:• Experience within telesales or customer service• Good communications skills, both verbal and written with a focus on customer service• Ability to multi-task and a willingness to learn. • Good IT skills and comfortable with new and evolving technologies

In return we offer:• Competitive salary with annual pay award and staff recognition schemes• 25 days holiday + 8 bank holidays. Company closed during Christmas period• A great pension, with SIG contributing up to 7.5% and up to 4x life insurance • Money saving with retail discounts via colleague portal• Cycle to Work scheme • Share Incentive Scheme

SIG is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business.

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  • Job Reference: 707321016-2
  • Date Posted: 8 September 2022
  • Recruiter: SIG plc
    SIG plc
  • Location: Leeds, Yorkshire
  • Salary: On Application
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent