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Multi-skilled Trades Customer Care Technician

Location
Northampton, Northamptonshire
Salary
£30,000 to £40,000
Job Type
Permanent
Posted
7 Sep 2022

Multi Skilled Trades Customer Care Technician

Competitive Salary + Benefits

Fawkes & Reece are working alongside a 5 national house builder with requirements for an experienced Customer Care Technician with a multi-Skilled Trades background in Northampotnshire

The Client

A Multi Award winning and nationally recognised 5 house builder with developments across the UK. They are known for building high quality homes, providing excellent Customer Service and standing above their competitors in the market. With over 30 years in the industry and continual growth they are an expanding team.

The Role

Completing planned remedial work for new build house defects.

Duties

  • Problem Solving - Resolve Properties defects in new home buyers properties
  • Organization - Facilitate accurate record keeping for the customer care team
  • Time Management - attend appointments on time, allowing sufficient time to complete the required work
  • Reporting - effectively reporting repetitive defects in a timely manor
  • Customer Service -a professional and friendly approach to customer service and completing tasks to specification and customer requirements
  • Accuracy - completing the required paperwork and administration

Skills and experience

  • Multi-Skilled trades Background
  • Problem solving and working from you own initiative
  • Excellent communication, motivation and attention to detail
  • IT competency

What You Get in Return

Permanent opportunity with a well-established house builder, competitive salary, additional benefits package, personal development plan and clear career progression opportunities

To find out further information regarding this position please contact Abbie Twist at our Fawkes & Reece Midlands office.

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Details

  • Job Reference: 706411879-2
  • Date Posted: 7 September 2022
  • Recruiter: Fawkes and Reece
    Fawkes and Reece
  • Location: Northampton, Northamptonshire
  • Salary: £30,000 to £40,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent