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IT Service Operation Manager Healthcare (m/w/d)

Frankfurt am Main, Hessen
Job Type
3 Sep 2022

Atos Clinic Frankfurt GmbH

IT Service Operation Manager Healthcare (m/f/d)


Permanent employment


About us

The ATOS Group, with a total of ten clinics, 15 outpatient locations and the holding company in Munich, is one of the leading companies in cutting-edge orthopedic medicine. The first clinic was founded in Heidelberg in 1991. In the meantime, the ATOS group gathers most of the medical awards in the field of orthopedics throughout Germany under one roof. The highly specialized medical professionals regularly occupy top positions in FOCUS or other relevant rankings.

As soon as possible, we are looking for the region / cluster Rhine-Main a / n

IT Service Operation Manager Healthcare (m/f/d)

Your responsibilities:
  • As IT Service Operation Manager you will organize the terminal service and support of our sites in the Rhine-Main cluster, you will organize first level support and control onboarding and offboarding of employees at the site.
  • You take over the administration of the local environment (AD, network, server) and coordinate the external service providers responsible for IT operations.
  • You will lead our PMI process regarding IT issues for new sites in this cluster and ensure a smooth transition of new sites into the stable IT operations of the central strategic platform.
  • In doing so, you will also perform IT inventory, IT security checks and IT license risk checks, among others.
  • You will also perform project management tasks and report regularly to the project board and other stakeholders.
  • You will manage and improve our IT service desk (based on Jira) and further develop our Confluence Wiki for our users.
  • You question the user experience and security of current services, give ideas as well as incentives for optimization and implement optimization measures.
Your profile:
  • You have successfully completed a degree in (business) informatics or have a comparable education with IT background in the field of IT operations, for example as an IT specialist (m/f/d).
  • You have good knowledge in the field of network, security, firewall, proxy, IaaS SaaS / FaaS, Workplace, server, telephony / PBX and know the requirements for the stable operation of these services.
  • Ideally, you already have knowledge and experience regarding special IT requirements and regulations in the HealthCare environment (data protection, IT security, telematics infrastructure / Gematik, EPA, EFA).
  • You have several years of experience in the management of many different external IT service providers and the expertise to manage them in a goal-oriented manner.
  • You have general project management skills and are ideally certified in one of the standards.
  • You are solution-oriented, resilient, flexible, customer-focused and willing to travel cluster-related (30-40%).
  • You drive your topics actively and committed, know how to prioritize and communicate negotiation skills at all levels.
We offer:
  • Interesting and varied field of work in a rapidly growing company in the healthcare industry.
  • Collegial working atmosphere at eye level in a motivated team.
  • A permanent employment contract.
  • Flat hierarchies with fast decision-making processes.
  • ATOS Corporate Benefits (vouchers, discounts including sports, fashion, technology and much more).

Do you feel addressed? Then we look forward to receiving your meaningful application documents, stating your salary requirements, to Daniela Wagner.


Atos Clinic Frankfurt GmbH

Brönnerstrasse 15
60313 Frankfurt am Main

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  • Job Reference: 702971162-2
  • Date Posted: 3 September 2022
  • Recruiter: Atos Klinik Frankfurt GmbH
    Atos Klinik Frankfurt GmbH
  • Location: Frankfurt am Main, Hessen
  • Salary: On Application
  • Sector: I.T. & Communications
  • Job Type: Permanent