IT Operations Manager - Azure/Financial Services - Cheltenham/Flexible
Salary is up to 65k plus excellent benefits
IT Operations Manager required for financial services organisation based in Cheltenham, where you will play a major part in overseeing IT Operations during a time of exciting growth and transformation. Within the role, you will oversee day-to-day activities of the IT Ops Team and 3rd party suppliers, ensuring systems, services & infrastructure work reliably and securely. The role is expected to be based 2 days in the office in Cheltenham, with occasional travel to other sites.
The ideal candidate will have previous experience as an IT Manager/IT Operations Manager, with proven experience and understanding of ITIL Principles, alongside previous 3rd party supplier management. Understanding and experience of Azure is required for this role.
Oversees day-to-day activities of the IT Operations team, ensuring systems, services and infrastructure work reliably, securely and scale to meet the needs of the business
Provide high quality customer service, ensuring incidents, service requests, problem records and project/change requests are managed appropriately within the team
Performance management of existing 3rd party IT vendors, including regular service reviews
Leads engagement with new IT suppliers, and supports commercial negotiations
Management and procurement of IT assets and software licences, ensuring efficient use, value for money and spend within budget
Key Skills of the role
Proven experience as an IT Manager, or similar role
ITIL Foundation certified or above (desirable)
Previous experience in Finance would be highly desirable but not essential.
Good practical knowledge of computer systems (hardware and software), cloud / physical infrastructure and networks
Proven experience of managing 3rd party supplier management
Proven experience of continuous improvement and process refinement
Interested? Send your up to date CV to Ian Tittley at Crimson for review
Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.
Crimson are acting as an employment agency in regards to this vacancy.
IT Operations Manager - Finance - Cheltenham/Flexible