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Housing Officer

Location
London
Remote Working
Remote Working
Salary
£30,000 to £33,000
Job Type
Permanent
Posted
8 Sep 2022

An opportunity has arisen for a Housing Officer to be apart of a fantastic team in a leading housing association. Home based with occasional travel to a variety of patches based around the M25.

Client Details

A leading housing association are in need of an Housing Officer.

Description

The key responsibilities of a Housing Officer are:

  • To oversee your designated patch, carrying out a fully generic role coveringall aspects of Housing Management
  • To recover unpaid rents and service charges and other debts owed by tenantsand shared owners.
  • Take responsibility for prioritising your own workloads. Be proactive in solvinga wide range of customer enquiries and problems on a day to day basis.
  • To ensure estate services are delivered to a high standard. Monitor contractorperformance. Consult with residents about their community and the estateservices being provided and liaise/consult on recommendations for estateimprovements.
  • To carry out estate, fire and other necessary inspections and tenancy audits.Carry out estate and community walkabouts. Identify and address any estateconcerns, providing a cleaner and greener environment for all residents.
  • To ensure the efficient allocation of all housing vacancies arising. Ensure the end tenancy process is complied with. Carry out pre-tenancy visits/checks to assess applicants' needs and make allocations recommendations. Offer properties, sign up new tenants and inform new tenants and shared owners of the obligations of both tenant and landlord, including the requirements of their tenancy agreement or lease

Profile

The successful Housing Officer will:

  • Be able to confident work alone and cover their patch.
  • Has worked in a face-to-face Housing role.
  • Good customer service skills with a "can-do" attitude.
  • History of dealing with customers from different backgrounds.
  • Confidence in dealing with customers in their own homes and on the estates.

Job Offer

Work in a home-based role with occasional travel to a variety of patches based around the M25.

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Details

  • Job Reference: 707318059-2
  • Date Posted: 8 September 2022
  • Recruiter: Page Personnel Public Sector & Not for profit
    Page Personnel Public Sector & Not for profit
  • Location: London
  • Remote Working: Some remote working possible
  • Salary: £30,000 to £33,000
  • Sector: Manufacturing Operations
  • Job Type: Permanent