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French speaking Reservations Sales Consultant

Location
London
Salary
£30,000 to £31,000
Job Type
Permanent
Posted
7 Sep 2022

Our client, a luxury hotel operator with some of the most prestigious hotels worldwide, is looking for a French speaking Reservations Sales Consultant to join them in their head office. The candidate will be responsible for delivering service excellence, via phone and email, to clients in French & English regarding hotel reservations.

This is a permanent, full-time position with a salary of £30,000 - £31,000 per annum + incentives. The office opening hours are Monday to Friday / 8h until 22h and Saturday and Sunday / 9h until 21h, so the working shifts will vary based on 8.5 hours per day. Plus, a hybrid scheme is in place at the moment (2/3 days from the office and the rest from home!).

Your responsibilities will include:

  • Managing and processing reservations received via phone or email
  • Maximising room revenue through cross selling and up selling
  • Handling overdue payments and any cancellation requests, in compliance with the company's terms and conditions
  • Supporting other departments with administrative tasks

About you:

The ideal candidate will have excellent French and English written and spoken language skills as well as previous experience dealing with clients' reservations/bookings within a hotel environment.

Profile:

  • Fluency in French and English
  • Previous experience dealing with hotel reservations/bookings
  • Excellent attention to detail
  • Strong administrative and communication skills

To apply, please send your CV in English and in Word format to Joana. languagematters is acting as an employment agency in relation to this vacancy.

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Details

  • Job Reference: 706408947-2
  • Date Posted: 7 September 2022
  • Recruiter: Language Matters
    Language Matters
  • Location: London
  • Salary: £30,000 to £31,000
  • Sector: Hospitality & Tourism
  • Job Type: Permanent