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Desktop Support - Top Tier Investment Bank

Location
Hong Kong
Job Type
Permanent
Posted
8 Sep 2022

Our client is one of the Top Tier Investment Banks, looking for a dedicated Desktop Support to join their team in Hong Kong.


Responsibilities:

  • Migration from a Windows 7 based O/S to a Windows 10 platform
  • Provide daily technical support to end users including installation and troubleshooting on laptops, PCs, servers
  • Support Microsoft Word based products include guiding the users through Self-Service fault finding
  • Raise and track request or incidents in Service Now
  • Report progress per user daily to project scheduler

Requirements:

  • Bachelor's Degree in computer science, Engineering, or any related field.
  • 3-5 years of working experience; min. 2 years of experience in IT desktop support position
  • Excellent communication skills in English
  • Strong stakeholder management skills, customer service skills, strong communication skills
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Details

  • Job Reference: 707271627-2
  • Date Posted: 8 September 2022
  • Recruiter: Aptitude Asia
  • Location: Hong Kong
  • Salary: On Application
  • Sector: I.T. & Communications
  • Job Type: Permanent