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Customer Service Collections Call Center - $20.00/hour

Location
Fort Worth, Texas
Posted
20 Sep 2022

A Top-Rated Auto Finance Company is seeking Retail, Food Service, and Call Center Candidates

Start a Career with a Company that will Invest in You!

Job Title: Account Representative

Duration: Temp to Perm Opportunity

Pay: $14-$20/hr. Depending on Experience

Schedule: Must be Flexible for an 8 hour shift between 7am - 10pm. Must be flexible to work up to 2 Saturdays a month

Location: Fort Worth, TX (on-site role)

Job Description:

The Account Representative is responsible for the servicing and collection of delinquent auto contracts. You will identify problems contributing to account delinquency and offer solutions to resolve the delinquency through negotiation, payment arrangements, or payment alternatives. You will be working in a fast-paced call center environment, working with both outbound and inbound calls.

Job Duties:

  • Proactively pursue assigned delinquent accounts

  • Utilize collection resources and apply them appropriately

  • Communicate at a high level via phone, email, and chat

  • Perform follow-ups in a timely manner

  • Document all interactions thoroughly and accurately

  • Perform skip tracing

  • Meet/exceed daily, weekly, and monthly performance goals

Job Requirements:

  • High School Diploma/GED

  • At least 1 year of recent experience servicing customers in any capacity - medical/healthcare, retail, food service, call center

  • Willingness to learn about the auto collection process

  • Willingness to be in a high volume call center environment

  • Excellent communication skills - written and verbal

  • Bilingual in Spanish is HIGHLY Preferred

If Brought on Perm:

  • Sign-On Bonus Opportunity ($1,000)

  • Monthly Bonus Opportunity ($500-$800/month)

  • Overtime

  • Lots of room to grow with multiple career paths available in a rapidly growing company

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Details

  • Job Reference: 717215372-2
  • Date Posted: 20 September 2022
  • Recruiter: CORNERSTONE STAFFING
  • Location: Fort Worth, Texas
  • Salary: On Application