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Customer Service Advisor German Speaking

Location
Liverpool, Merseyside
Salary
£21,400
Job Type
Permanent
Posted
7 Sep 2022

Are you multilingual in both English and German languages? Do you have a background in a higher-level customer service role, ideally in a call or contact centre?If so, this could be the perfect role for you. Working at the client s office in the Liverpool city centre, you can look forward to working with a globally known brand and to deliver truly exceptional customer service to customers alongside engaging with all customers to gain a full understanding of their requirements.Please be aware, when applying for this role, Immediate start is available if successful at interview stage.Benefits for this role include:A competitive basic salary of £21,400 per annum.Working hours that range between 0700 - 18:15 Mon-Sun (Weekend working based on Rotation)Company benefits/discountsLocal car parking facilities and public transport links.Standard pension schemeDay to day duties include:Handle all customer interactions in a professional and knowledgeable manner.Engage with customers to gain a full understanding of their requirements.Providing a value added service at all times that enhance the customer s experience and build on both brand and service reputation.Capture, maintain and ensure the quality of customer data.Identifying any service-related issues, trends or incidents.To apply for this role, you MUST have the following skills and experience:Be multilingual in both English and German (fluent).Have at least 2 year s experience in a higher end customer service role (ideally contact or call centre environment).Evidence of previously providing a high end, customer service experience.If you fit the above criteria, please apply directly and to speed up your application, please complete our pre-registration link on you require any further information, please e-mail Alex on

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Details

  • Job Reference: 706414568-2
  • Date Posted: 7 September 2022
  • Recruiter: Brook Street
    Brook Street
  • Location: Liverpool, Merseyside
  • Salary: £21,400
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent