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Customer Service Administrator

Location
Ashbourne, Derbyshire
Salary
£11.00 Per Hour
Job Type
Permanent
Posted
7 Sep 2022

SF Group are recruiting for a temporary Customer Service Administrator to join a fantastic client of ours based in Ashbourne. This role is for a creative, self-motivated and technologically minded individual who is proficient in website management. On a daily basis the job would entail: - Generating sales via email enquiries, telephone, and assisting with processing sales - Providing first-class customer service via telephone, e-mail and in person - Ensuring all emails and enquiries are responded within 2 hours. - Converting customer enquiries into retail sales - Processing customer orders placed via company website - Raising purchase orders - Manage and oversee any customer issues or complaints - Assisting with website product management - Answering customer enquiries and providing information on products and services - Assisting with the packing and dispatch of customer orders to the UK and overseas - Processing customer payments and checking for potential fraud and identity theft - Logging and managing customer and internal repairs. - Updating and chasing repair statuses The Successful Applicant will be- - Highly sales focussed with first- class customer service skills - Excellent word processing skills - An Excellent Communicator - Have an Excellent telephone manner - A High level of computer literacy - Well Organised and able to manage a demanding workload - Self motivated with good time management skills - Able to work within a fast paced website environment - Fine attention to detail If you are based near Ashbourne and feel you have the relevant skills and experience then please apply today for immediate consideration.

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Details

  • Job Reference: 706410373-2
  • Date Posted: 7 September 2022
  • Recruiter: SF Recruitment
    SF Recruitment
  • Location: Ashbourne, Derbyshire
  • Salary: £11.00 Per Hour
  • Sector: Administration
  • Job Type: Permanent