Apply for this job now

Credit Controller

Potters Bar, Hertfordshire
£24,000 to £25,000
Job Type
7 Sep 2022

Robert Walters are delighted to be recruiting an exciting Credit Controller role for a company based in Potters Bar.

Robert Walters are delighted to be recruiting an exciting Credit Controller role for a company based in Potters Bar.

The Role:

The Resident Finance Credit Controller reports to the Sales Ledger Resident Finance Manager.The position holder is responsible for ensuring invoices are collected within the agreed payment terms; the production of accurate and timely reconciliations and dealing with invoice queries - some of which are of a complex nature.

There is also a requirement to fulfill other ad hoc day-to-day duties in order to ensure effective, efficient and accurate financial operations, whilst complying with company policies and procedures to ensure that a high level of customer service is upheld at all times.

  • Reconciliation of Resident's Sales ledger accounts and Housing associations.
  • Collating and banking all Residents Finance cheques.
  • Resolve unallocated cash balances on a timely basis.
  • Receiving calls from sites/ LA helping resolve queries.
  • Journaling monies from old Fox IP accounts to Foundry accounts.
  • Requesting evidence of mileage after we have invoiced.
  • Communicating the queries with the BUFC's and updating it in the 'List to be resolved'
  • Production of an updated analysis of overdue debt.
  • Chasing invoices by phone or email to reduce the debtor balances and debtor days
  • Setting up new Standing order and renewing the existing ones annually/when necessary.
  • Reducing the number of customers who are paying by cheques and encouraging them to set up S/O or to pay by BACS.
  • Resolving invoice and billings queries and referring internally, as required, for timely resolution.
  • Sending out communication to customers as per the Business needs.
  • To understand and apply GDPR when dealing with customers and data recording/storage.
  • Assisting with internal and external audit requirements as instructed.
  • The position holder will be expected to build and maintaining good relationships with customers by understanding their operations and determining how best to ensure payment terms are met.
  • Supporting Senior Management with query/invoice/payment updates.
  • Building relationships with internal and external stakeholders.
  • To ensure monthly cash and overdue debt KPIs are achieved.


  • Proven experience and knowledge of the processes of allocations.
  • Reconciliation skills between Bank, Sales Ledger and understanding of when accounts have been allocated incorrectly and how to resolve them.
  • Intermediate Excel experience (Pivot table, Formulas, V-Look up, Conditional formatting).
  • Demonstrable capabilities to produce accurate and timely reconciliations of debtor and sales ledger accounts.
  • Previous experience of dealing with complex ledgers.
  • Excellent communication skills and record of accomplishment of building strong relationships with customers.
  • Credit control experience with NHS/Public sector.
  • Minimum five years Credit control/Accounts Receivable experience

On Offer:

Salary circa - £25,000

length - 6 month fix term contract

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Apply for this job now


  • Job Reference: 706416534-2
  • Date Posted: 7 September 2022
  • Recruiter: Walters People
    Walters People
  • Location: Potters Bar, Hertfordshire
  • Salary: £24,000 to £25,000
  • Sector: Accounting
  • Job Type: Permanent