One of the largest independent, family-owned livestock and speciality feed manufacturers in the UK, concentrating in roll, nut, pellet, and meal-form compound feeds. Significant investment since has resulted in a hi-tech computer-controlled production capacity of approaching 300,000 tonne capacity across two sites. Both of our sites are very close to the M1.
To provide a credit control service in a fast-paced environment, supporting the business by ensuring that outstanding debts are collected in a timely and professional manner.
The Credit Controller works closely with the sales team to lead on the development and promotion of efficient cash collection and debt reduction.
Performance of day-to-day credit control processes for allocated customers
Through telephone/e-mail communication maintain regular contact with customers to chase outstanding debts.
Resolution of sales ledger queries and related phone calls.
Daily allocation and posting of customer payment from the bank statement
Allocation, posting and banking of daily cheques received
Raising and posting on a weekly and monthly basis, DD collection journal notifications and processing through the bank
Produce and check monthly statements.
Generate and communicate weekly Aged debtor reports to sales account managers, provide additional support as required.
Identify and escalate referrals for Ascent (debt collection agency) prepare information and liaising with parties involved as and when required.
Take customer bank card payments as and when required.
Complete credit checks on Experian, in order to recommend customer credit limits.
Set up of customer account on AX12 and ensure full communication of information to relevant parties.
Provide credit references to external parties as and when required.
Cover for other credit control colleagues in their absence as and when required.
These roles and responsibilities will change from time to time and the post holder is required to undertake any additional duties as deemed appropriate
Staff are required to participate in training, workshops and meetings considered relevant to their job
Staff must carry out their duties with full regard to the rules, policies and procedures and conditions of service contained in their employment contracts and staff handbook
Staff must adhere to all health and safety legislation
Staff must promote equality and diversity in the workplace
Staff are required to undertake any other task that is deemed reasonable within their skill set
Casual dressCompany eventsFlexitimeOn-site parking