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Chief Regional Supervisor

Maplewood, New Jersey
20 Sep 2022


Move forward with us! At NJ TRANSIT, you'll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets our customers to their destinations on time-and we're looking to hire talented folks with a love of learning to make it all possible.
This position presents the exciting professional opportunity for you to use your talents and energy to supervise and manage the activities of Regional Supervisors, Garage personnel, Vehicle Maintenance Department, Security Forces and others to maintain the highest quality of bus service.

Main Functions:
  • Coordinates activities of Regional Supervisors, Garage Personnel, Vehicle Maintenance Department, Security Forces, and others to maintain highest quality of bus service.
  • Supervises and assigns work to Regional Supervisors. Ensures appropriate training and conducts non-agreement employee performance appraisals.
  • Determines proper course of action in the event of accidents, emergencies, rail or bus service interruptions, or other unusual operation conduct. Implements contingency plans to bring situation under control.
  • Controls vehicle assignments and manages Regional Supervisor vehicle fleet. Evaluates vehicle and equipment requirements and recommends necessary changes to supervisor.
  • Evaluates manpower requirements and recommends changes to supervisor to ensure that adequate manpower is available to maintain quality of bus service.
  • Investigates and responds to passenger complaints, both written and oral.
  • Applies technical knowledge to ensure maximum usage of VMIS, Clever CAD and Radio Systems.
  • Prepares and reconciles daily reports.
  • Conducts regular staff meetings focused on increasing communication, motivates and promotes teamwork. Provides responsive resolution and/or action to employee issues.
  • Implement a strong succession planning program to take advantage of internal talent pool.
  • Education and Experience :
  • High School Diploma, or equivalent
  • Seven (7) years of experience in bus operations, to include three (3) years of bus operations supervisory experience.
  • Demonstrated knowledge of VMIS and/or Radio Systems required.
  • Valid CDL driver's license with passenger endorsement required for field assignments.
  • Strong verbal and written communication, interpersonal and critical thinking, skills required. computer skills required. Proficient in Microsoft Office products, such as Excel, Word, and PowerPoint.
  • Strong organizational skills and the ability to work well under pressure.
  • This position is safety sensitive. All candidates and employees must be able to successfully pass a pre-employment drug test with a negative result and are subject to additional testing as required by the DOT/FTA Drug and Alcohol regulations.

    This is a 24/7 operation employees in the title of Chief Regional Supervisors work flexible schedules, including nights, weekends, holidays and, special events as NJ Transit operations dictate. Must be willing to respond to emergencies and work extra hours.

    At NJ TRANSIT, you will enjoy a competitive salary and excellent benefit package:
  • Family Health Insurance
  • Flexible Spending Account
  • Prescription
  • Dental
  • Vision
  • Life Insurance
  • Paid Leave
  • 401(a), 401(k) Retirement Plans with up to 9% employer contribution
  • Tuition Assistance
  • Qualified Transportation Expense Plan (QTE)
  • At NJ TRANSIT we support and depend upon the diversity of our staff.
    NJ TRANSIT is an Equal Opportunity Employer.
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    • Job Reference: 717168009-2
    • Date Posted: 20 September 2022
    • Recruiter: NJ TRANSIT
    • Location: Maplewood, New Jersey
    • Salary: On Application